Ebooks

April 17, 2023

Potential of Conversational AI and Automation in Driving Successful User Experience

Conversational AI, automation and other technologies have opened up new possibilities. The...

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February 27, 2023

How Conversational Banking is Reimagining the Customer Engagement

How Conversational AI and automation are enabling banks to meet rising customer...

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July 31, 2022

State Of The Customer Support Industry

A unique customer experience is an essential component of any successful organization....

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July 31, 2022

War Of Customer Attention And Retention

In comparison to worldwide norms, customer support in traditional contact centers is...

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