Building the
Contact Center of Tomorrow
Driving Intelligent Customer Interactions with Cutting-Edge AI Technology
Building the
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Our Awards
Celebrating Rezo's Excellence and Innovation in AI-Powered Customer Interactions
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Our Story
01
2018
Founded by our very own IITian Couple, Dr. Rashi and Dr. Manish Gupta to improve contact center performance using AI
02
2019
Launches Email Automation to understand customers at a deeper level and craft relevant campaigns
03
2020
Raised seed funding led by Modular Capital and prominent agents including Bhavesh Manglani and Devesh Sachdev
04
2022
Witnessed 5X revenue growth with a goal to expand globally, launching offices in USA and UAE
05
2023
Officially recognized by Great Place to Work Institute India as an exceptional workplace
Our Leadership
Mridula Sudan
Vice President - Growth & Strategy
With 20 years of leadership in sales and strategy, Mridula is a results-driven visionary known for transforming opportunities into impactful growth. Her expertise spans IT, Telecom, and Retail, where she built strong partnerships and drove sustainable business success.
Abhishek Verma
AVP- Finance
Abhishek brings over 8 years of corporate experience to our team. Abhishek has honed his skills through impactful roles at prominent organizations such as Bajaj Finserv, Yes Bank, RBL Bank and Grex. Beyond this, Abhishek finds joy in the realms of gaming and reading.
Avishek Yadav
Senior Software Architect
Drawing on 8+ years of experience in scalable application design and Oracle systems, Avishek specializes in building robust software architectures and crafting solutions that enhance efficiency and drive innovation.
Kshemendra Jangir
Director of Engineering
Kshemendra Jangir is the DOE with over 14 years of experience in developing solutions for complex real-world problems. His career includes roles at leading companies such as Samsung, Paytm, and Zomato. Outside of work, he enjoys cooking and playing table tennis.
Manish Gupta
Co-founder and CEO
With a drive to write his own future, Manish has successfully led and exited a venture, now using his 20 years of experience and knowledge from IIT Delhi to disrupt the contact center industry with AI.
Harsh Patni
Sr. Vice President of Engineering
With a knack to take ordinary information and turn it into significant data that drives potential growth, Harsh leverages his 10 years of experience to take Rezo to new heights every day.
Nishant Singh
Vice President Operations
With 18 years of experience in logistics, technology, and consulting, Nishant brings a practical, strategic approach to Rezo.ai. His focus on turning complex challenges into effective solutions helps drive innovation and efficiency, enhancing customer interactions and business outcomes.
Sarthak Ladhani
Senior Product Marketing Manager
With expertise in B2B SaaS GTM strategies, Sarthak Ladhani leads marketing at Rezo.ai. An IIM Lucknow alumnuswith experience at Unilever and Deloitte, he is dedicated to shaping impactful marketing strategies. Outside of work, Sarthak enjoys tackling challenges and
exploring human behavior.
Shazia Salim
Senior Human Resources Manager
Shazia Salim, an HR professional with 8 years of experience, blends her passion for diverse cultures and global exploration. A national-level gymnast shortlisted to represent India, she thrives on travel and understanding people, driving her professional success.
Our Investors
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Bhavish Sood
Partner , Modular Capital
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Bhavesh Manglani
Co-Founder, Delhivery
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Vasant Rao
Founder, Veda
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Devesh Sachdev
Founder, Fusion Microfinance
Find Us In
India
Smartworks Corporate Park,Tower A, 3rd floor, Sector 125, Noida, Uttar Pradesh - 201303
india@rezo.aiUSA
ITECS, IT & EBusiness Consulting Services, Inc., 25 Melville Park Road, Suite 225, Melville, NY 11771
usa@rezo.aiUAE
StratAgile Digital LLC
Office 5-061, M Floor, DBCAbdulla Kamber Business Centre202 Salah Al Din St, Deira, Dubai
Malaysia
StratAgile Sdn Bhd
D2-04-03, Tamarind Square, Persiaran Multimedia, Cyber 10, 63000 Cyberjaya, Selangor
Join us on the forefront of innovation and experience the future of customer service with Rezo.ai
Check Job Openings
Our Mission, Vision, Focus
Our Mission
We aim to build the #1 Data first Contact Center powered by Autonomous Agents that understand customer intent, context, and sentiment, enabling them to engage in meaningful conversations and provide accurate, timely assistance. We are driven by the goal of enhancing customer experiences, optimizing agent efficiency, and reducing operational costs right from the start.
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Our Vision
Our vision at Rezo.ai is to build an open ecosystem that brings together technological innovation and customer satisfaction. We are motivated by a singular ambition: to unlock the full potential of AI-powered CX Cloud centers. Through our advanced AI-platform, we strive to create a seamless and delightful experience for customers, employees, and agents alike.
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Our Focus
Our focus is to drive a significant improvement in customer experience and enhance agent efficiencies through the utilization of machine learning algorithms and artificial intelligence. Our dedicated team of experts ensures ongoing support, ensuring a smooth integration process and providing assistance whenever it's needed.
Transform your Contact Center with Rezo.ai
