Impact of Agent Assist
23
%
Increase in Agent Productivity
17
%
Drop in AHT
25
%
Boost in
CLTV
62
%
Overhead
Reduction
55
%
Boost in
Uncovering VoC
40
%
Uncover Voice of Customers
Product Features
Real-Time Support
Intelligent Guidance
Seamless Integration
Equip your Agents with Necessary Tools to Handle Customers
Increase productivity and quickly resolve queries with Agent Assist. Empower your agents with agent assistant for relevant information, enabling them to respond accurately and confidently to customer queries.
Uncover Voice of Customer to provide proactive services
By analyzing customer interactions, Agent Assist uncovers valuable insights and trends, enabling proactive customer service and addressing pain points effectively. Dynamic prompts and suggestions help agents navigate conversations and ensure consistency in brand messaging, improving call center performance and customer satisfaction.
Seamlessly Integrate Agent Workflow with Existing Systems
Agent Assist seamlessly integrates with your existing systems and software, enabling a smooth transition and eliminating disruption to your contact center operations, and reducing operational costs and overhead in your contact center.
Experience the power of Agent Assist
Empower your contact center agents to deliver exceptional customer experiences, drive revenue growth, and take your business to new heights with intelligent virtual assistants.
Schedule a Free Consultation Now