Accelerate Your Revenue
With Rezo's AI Platform
WE HELP ENTERPRISES
With AI-powered intelligent automation, interactions with the customers become fast, easy, scalable and error free. Rezo automates interactions across all channels – Voice, WhatsApp, Social Media, Chat, and Email leading to quicker resolution, happier customers and efficient agents.
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Analyze Every Call
Read, Score and Process
Deep learning combined with Natural Language Technology (NLP) helps look through customer and agent interaction, bring out the voice of the customers (VoC), churn signals, compliance gaps and process adherence gaps. Rezo will automatically score every call and interaction leading to a scorecard for agents.
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Coach & Train Agents
Improve and Alleviate
The NLP engine analyzes every agent interaction and matches as to how the agent has performed against the guidelines shared by the brand. The system will highlight the improvement areas and leave personalised coaching tips. Personalised tips along with data help agents identify the gaps better and boost transparency and morale.
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Enhance Customer Experience
with Inbuilt RPA
Collect, Cleanse, and Organize
Robotic process automation bots expand the value of an automation platform by completing tasks faster, allowing employees to perform high value work and enhancing customer's experience due to faster turnaround time.
Learn about AI-Powered Contact Center →