Rezo is a new-age smart ticketing solution, supporting customization to suit internal business cases like reading from Kinesis, triggering dynamic code. At the same time, Rezo is able to provide us the barebones functionality that comes with the most popular ticketing tools available commercially. Their development turnaround time is in days vs months for most existing solutions. We are extremely happy to be using Rezo and have implemented 10+ processes to drive productivity with smart dispatch.

In the face of volatile, accelerated change and rising customer demands, new-age internet companies like us have an increased focus on maintaining & improving current levels of performance. It is more evident than ever that with evolving customer expectations, a superior experience that offers a real-time & informative response to queries becomes imperative. With Rezo.AI automating our conversational traffic with humanly responses, we aim to see drastic improvement in CX by 2020.