Accelerate Your Revenue
With Rezo's AI Platform
WE HELP ENTERPRISES
Automate Interactions
Across Channels
Anytime-Anywhere
With AI-powered intelligent automation, interactions with the customers become fast, easy, scalable and error free. Rezo automates interactions across all channels – Voice, WhatsApp, Social Media, Chat, and Email leading to quicker resolution, happier customers and efficient agents.
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Analyze Every Call
& Interaction
Read, Score and Process
Deep learning combined with Natural Language Technology (NLP) helps look through customer and agent interaction, bring out the voice of the customers (VoC), churn signals, compliance gaps and process adherence gaps. Rezo will automatically score every call and interaction leading to a scorecard for agents.
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Coach & Train Agents
Improve and Alleviate
The NLP engine analyzes every agent interaction and matches as to how the agent has performed against the guidelines shared by the brand. The system will highlight the improvement areas and leave personalised coaching tips. Personalised tips along with data help agents identify the gaps better and boost transparency and morale.
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Enhance Customer Experience
with Inbuilt RPA
Collect, Cleanse, and Organize
Robotic process automation bots expand the value of an automation platform by completing tasks faster, allowing employees to perform high value work and enhancing customer's experience due to faster turnaround time.
Learn about AI-Powered Contact Center →
Experience Is Everything
Connect Better With Customers
Customer Driven Conversations
No Long Hauls For Customers
Human Like Responses
Personalised Experience
Revert To Multiple Intents
24x7 Real Time Support
Results You Will Love
85
Automated Interactions
(including voice)
70
Reduction In Resolution Time
30
Improvement In Operational Efficiency
87
Increase in the QA Efficiency
Expand Your Business With Rezo
Adopt AI-Powered Contact Center and build your virtual agents now!
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