Conversational AI in Education

Education sector is the most predictable sectors, therefore the competition is fierce. Every company needs to invest in customer service to be able to increasing sales and improve revenues.
Virtual agent can help automate customer queries, cut down resolution time, improve customer satisfaction at a much lower cost.

End-to-End automation of queries on email leading to enhanced satisfaction

A leading online and classroom-training provider for international certifications in Finance, Accounting, Analytics, Digital Marketing, and Six Sigma wanted to automate conversations over email for its customers/professionals in more than 40+ countries around the world.

75% Automated handling

0.90 s Response time

24 x 7 Customer support

40% increase in efficiencies

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