Conversational AI in Automobile
To stand out and create long lasting relationships with consumers in the automobile industry, there is a need to provide excellent customer service.
With a virtual agent, automobile companies can automate customer service requests, generate automated leads, obtain feedback both on the services and products at a much lower cost. This also helps them create brand loyalty and increase stickiness.
Automatically resolves 92% unstructured queries using conversational AI
India’s leading car search venture wanted to construct a complete ecosystem on WhatsApp for consumers, car manufacturers, dealers and related businesses so that consumers have easy and complete access to not only buying and selling cars, but also manage their entire ownership experience.