Challenges faced by Financial Institutions
For Debt Monitoring, Collection and Recovery
Lower Loan Collection Efficiency
Delinquency Management
High Cost of Debt Collection and Recovery
Manual Collection Account Prioritisation
Recover Debt Faster with Rezo’s Digital Collection Software
Consolidation of Borrowers’ scattered information
Rezo uses artificial intelligence (AI) and a product dashboard to consolidate the data obtained into a structural and actionable format. This allows Rezo to efficiently manage and prioritize the debt collection process.
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Segmentation of customers on the basis of Delinquency level
Based on the data obtained and DPDs, borrowers are put in different buckets ranging from pre- delinquents to NPAs (Non-performing assets). Rezo analyses the reasons for missed payments and accordingly creates tailored recovery journeys for every borrower.
Get Quote →
Segmentation of customers on the basis of Delinquency level
Based on the data obtained and DPDs, borrowers are put in different buckets ranging from pre- delinquents to NPAs (Non-performing assets). Rezo analyses the reasons for missed payments and accordingly creates tailored recovery journeys for every borrower.
Get Quote →
Choose the Right Mode to contact customers based on their delinquency level.
Rezo smartly chooses the right mode and the right time to connect with the customers for loan recovery. To be cost- effective and efficient, the collection product devices personalised call strategies for every bucket..
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Discover the Results in Short Period of Time
50
Reduction in Collections Cost
10
Improvement in Collection Efficiency
40
Increase in agents productivity
Artificial Intelligence is revamping the way customers interact with banks and financial services. But, is there a way to make customer engagements super interactive and deliver experiences that exceed customer expectations?
A perfect blend of Conversational AI and Predictive analytics has answers to these questions
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Adopt AI-Powered CX Cloud Contact Center and build your virtual agents now!
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