Conversational AI Chatbots & Voicebots for Logistics

Conversational AI for Logistics

Rezo Ai-Powered Cx Cloud For Logistics

Transforming Customer Experience

The logistics sector incurs substantial expenses to attend a rising number of incoming calls to cancel or rearrange order, change address data, update contact numbers etc and is still unable to respond to all enquiries. Rezo’s Al-Powered CX Cloud Solution provides automated solutions to end users in real time, reducing contact traffic, relieving agents of repetitive tasks and saving organisations on operating costs

Benefits of Rezo Virtual Assistants for Logistics

With insurance chatbots, you can instantly automate complicated insurance processes and create dynamic conversation journeys.

Enhance Customer Experience
Rezo’s conversational Ai platform powered by RPA instantly handles customer inquiries such as shipment status, delivery changes, and billing requests, ensuring that customers have real-time insight into every stage of their consignment’s journey and saving time and effort

Boosts Sales And Revenue
Rezo’s Al-Powered CX Cloud reduces operational expenses and adds strategic value to businesses by optimizing shipment time, decreasing redundancies, relieving agents of repetitive tasks, and lowering Customer sunnart costs

Improve Supply Chain Workflow
Rezo’s Conversational AI solutions improves supply chain workflow across multiple channels and aids in decision making by interpreting and mapping customer queries, upselling and cross selling with predictive analysis, training and coaching agents based on scorecards and improvement areas.

Use Cases

Promising use cases deployed in the logistic industry

Streamline Processes

The Conversational AI solutions of Rezo track availability of stock, inter-team communication, etc for smooth flow and time-bound delivery of goods and shipments.