Driving Intelligent Customer Interactions with Agentic AI
Our Story
01
2018
Founded by our very own IITian Couple, Dr. Rashi and Dr. Manish Gupta to improve contact center performance using AI
02
2019
Launches Email Automation to understand customers at a deeper level and craft relevant campaigns
03
2020
Raised seed funding led by Modular Capital and prominent agents including Bhavesh Manglani and Devesh Sachdev
04
2022
Witnessed 5X revenue growth with a goal to expand globally, launching offices in USA and UAE
05
2023
Officially recognized by Great Place to Work Institute India as an exceptional workplace
06
2024
Won the NASSCOM Emerge 50 award and extended our operations to UAE, Singapore, Malaysia, and Nepal.
07
2025
Emerged as leaders in Agentic AI for CX and received industry recognition, including awards from Startup Mahakumbh, TiEcon, Financial Express, HT Mint, and more.
Our Awards
Celebrating Rezo's Excellence and Innovation in AI-Powered Customer Interactions
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Our Mission, Vision, Focus
Our Mission
We aim to build the number one Agentic AI Platform for Enterprises that understands customer intent, context, and sentiment, enabling them to engage in meaningful conversations and provide accurate, timely assistance. We are driven by the goal of enhancing customer experiences, optimizing agent efficiency, and reducing operational costs right from the start.
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Our Vision
Our vision at Rezo.ai is to build an open ecosystem that brings together technological innovation and customer satisfaction. We are motivated by a singular ambition: to unlock the full potential of Agentic AI driven customer experience for enterprises. Through our advanced AI-platform, we strive to create a seamless and delightful experience for customers, employees, and agents alike.
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Our Focus
Our focus is to drive a significant improvement in customer experience and enhance agent efficiencies through the utilization of machine learning algorithms and artificial intelligence. Our dedicated team of experts ensures ongoing support, ensuring a smooth integration process and providing assistance whenever it's needed.
Our Leadership
Avishek Yadav
VP - Innovation
Drawing on 8+ years of experience in scalable application design and Oracle systems, Avishek specializes in building robust software architectures and crafting solutions that enhance efficiency and drive innovation.
Kshemendra Jangir
Senior Director - Engineering
Kshemendra Jangir is the DOE with over 14 years of experience in developing solutions for complex real-world problems. His career includes roles at leading companies such as Samsung, Paytm, and Zomato. Outside of work, he enjoys cooking and playing table tennis.
Shashi Poddar
AVP Finance
Shashi Poddar, brings 10+ years in strategy consulting, corporate finance & fundraising. A CA and ISB alumnus, he held key roles at PwC, EY, Smartworks, Wipro. Shashi leads financial strategy, investor relations, and operational excellence.
Rashi Gupta
Co-Founder
Driven by a vision to redefine customer engagement with AI, Rashi Gupta co-founded Rezo.ai to help enterprises deliver smarter, scalable conversations and transform how businesses connect with their customers.
Sandeep Gupta
Sr. Director - Cloud
With 20+ years of experience across Cloud Computing, IT Infrastructure, and Project Management, Sandeep leads the Cloud function at Rezo.ai. An IIM Calcutta alumnus, he previously spent 17 years at DishTV India, owning end-to-end solution delivery.
Sudhir Meriga
VP - Sales
With 20+ years of enterprise sales leadership across AWS, IBM, upGrad Enterprise, and STMicroelectronics, Sudhir Meriga has built a career architecting future-ready solutions. A lifelong learner and AI specialist, he leads Sales at Rezo.ai with a focus on growing strategic customer relationships.
Shweta Bhatia
Associate Director - HR
With 14 years of HR leadership experience, Shweta Bhatia drives people strategy at Rezo.ai, focusing on talent development, employee engagement, and building a strong culture that enables teams to grow alongside the company’s vision.
Our Investors
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Bhavish Sood
Partner , Modular Capital
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Bhavesh Manglani
Co-Founder, Delhivery
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Vasant Rao
Founder, Veda
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Devesh Sachdev
Founder, Fusion Microfinance
Unlock Smarter AI Driven Customer Experience
Speak with our experts to see how intelligent customer engagement automation can help boost efficiency, reduce costs, and deliver seamless omnichannel customer experience.
Contact Us
Transform your Contact Center with Rezo.ai
