Promising use cases deployed in the logistic industry
Customers are constantly reaching out to enterprises over email, chat and voice to inquire about order status. Rezo understand customer ask and leveraging the backend API’s provide the status in a quick, automated manner.
Change Delivery Date/Location
Logistic companies get huge number of calls inquiring about status of their delivery, request for change of date, time and place. With Rezo’s intelligent bots, all such conversations over can be handled end to end without human interventions.
Interpreting Customer Complaints
Understanding customer complaints from an unstructured text is extremely difficult task and can only be handled manually. However, with Rezo’s powerful NLP engine, interpreting customer complaints, mapping frequency of complaints, and streamlining processes is extremely simple.
Download Case StudyEnter your details and enjoy our free resources!
Download Industry PagerEnter your details and enjoy our free resources!
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.